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Pre-Sales
Questions |
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Q.
Will you place ads on my site? |
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A.
Lebanon Solutions will not place ads on your site. |
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Q.
Can I upgrade at any time and how does it work? |
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A.
Yes you can upgrade at any time. It is free to upgrade
and the only charge would be the price difference in the
plan you upgrade to. |
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Q.
Are there any hidden costs, or setup fees? |
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A.
No. |
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Q.
How long does it take to setup my account? |
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A.
Your account will be setup within usually within 12 hours. |
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Q.
How much is extra bandwidth and space? |
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A.
If you need more bandwidth or disk space e-mail us to
upgrade you to a higher plan. If you need more bandwidth
or space then our highest plan offers please email us. |
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Q.
Can I password protect directories? |
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A.
Yes you can password protect directory's within cPanel. |
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DNS |
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Q.
How long does it take to get my domain name working? |
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A.
It usually takes 24-48 hours for a domain name to fully propagate. |
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Control
Panel & Webmail |
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Q. Where do I go to login to my control panel? |
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A. You go to http://www.yourDomain.com/cpanel/ or http://yourIP/cpanel/ |
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Q.
Where do I go to login to my Webmail? |
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A.
You go to http://www.yourDomain.com/webmail/ or http://yourIP/webmail// |
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Q.
Do you have a Tutorial movies for your control panel? |
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A.
Go to http://www.lebsol.com/cpanel_rvblue.html |
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FTP |
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Q.
Where can I download a free FTP? |
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A.
We recommend downloading WS FTP. |
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Q.
It's not letting me upload my files what's wrong? |
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A.
Make sure you are uploading to the right web directory
which is the public_html folder. |
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Q.
Why doesn't my ftp password change when I change my cPanel
password |
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A.
Please allow 24 hours for your FTP password to sync with
your cPanel password. |
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Paths |
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Q.
What is the path to my users files? |
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A.
The path is /home/username/public_html |
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Q.
What is the local path to perl? |
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A.
The path to perl is /usr/bin/perl |
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Q.
What is the path to sendmail? |
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A.
The path to sendmail is /usr/sbin/sendmail |
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Q.
What is the path to curl? |
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A.
The path to curl is /usr/bin/curl |
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Q.
What is the path to ImageMagick? |
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A.
The path to ImageMagick is /usr/bin/ |
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Q.
What is the path to convert for ImageMagick? |
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A.
Try the following paths till one works: /usr/bin/
>>> /usr/local/bin/convert >>> /usr/bin/X11/
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Software
Versions |
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Q.
What version of php are you using? |
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A.
Our servers automatically stay up to date with the most
recent stable php version. |
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Q.
What version of perl are you using? |
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A.
Our servers automatically stay up to date with the most
recent stable perl version. |
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Q.
What version of MySQL are you using? |
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A.
Our servers automatically stay up to date with the most
recent stable MYSQL version. |
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Q.
What version of cPanel are you using? |
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A.
Our servers automatically stay up to date with the most
recent stable cPanel version. |
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Still
have a question !!?? |
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